My Hazz · Privacy information
Invited beta notice · Retention, sales and refund policies for public launch are under review.
We store login IDs, password and recovery-code hashes, device sessions, supplied birth details, questions, readings, feedback, credit entries and purchase-verification records. Birth details are used for Saju and Vedic calculations. Only enter family details with appropriate permission from the person or their guardian. When Google Play purchases are used, purchase tokens may be encrypted with a separately managed key and stored to retry unfinished purchase processing.
Server and HTTPS providers participate in delivering the service. Enabling Google Play payments involves purchase verification with Google. Optional external AI formatting is off by default; when enabled it sends allowlisted calculation summaries, not raw birth details or questions.
Account deletion removes profiles, questions, readings, feedback, account ledger and credentials, and revokes all sessions. Purchase-verification records may remain with the account link removed: receipt, order and owner hashes, product, credits, transaction identifier, verification state and timestamps, to prevent duplicate grants. Unfinished purchase tokens expire seven days after creation; their ciphertext is removed when expiry cleanup runs. The queue entry is also removed after successful processing, a refund or account deletion. Immediate removal is not guaranteed while the worker is stopped. Independent backups and downloaded exports are not erased at the same time. Production retention, backup expiry and processing locations must be finalized before launch.
Request deletion help after losing account access
Email support with only your registered login ID, if you remember it, and a brief description saying that you request account deletion. Do not send passwords, recovery codes, session tokens, personal or family birth details, identity documents or payment information.
Contacting support does not delete an account. An email address or login ID alone does not prove ownership; available verification options must be reviewed. Deletion cannot be guaranteed when ownership cannot be verified, including unregistered guests who have lost their access credentials.
Email support for deletion help
The sender email address, login ID and problem summary in a support request are used to review and answer that request. The email link does not automatically include account information or send a message. Retention periods for support emails and case records must be finalized before public launch.
Operator and support: J Squared L.L.C-FZ · [email protected]