My Hazz · Delete account
Invited beta notice · Retention, sales and refund policies for public launch are under review.
If you know your login ID and password, you can delete your registered account below without reinstalling the app. Signing in does not delete it: you confirm on the next screen. If you can use the app and have a recovery code, its recovery flow is also available. If you cannot sign in or use the app, request deletion help through the support route below.
Account deletion removes profiles, questions, readings, feedback, account ledger and credentials, and revokes all sessions. Purchase-verification records may remain with the account link removed: receipt, order and owner hashes, product, credits, transaction identifier, verification state and timestamps, to prevent duplicate grants. Unfinished purchase tokens expire seven days after creation; their ciphertext is removed when expiry cleanup runs. The queue entry is also removed after successful processing, a refund or account deletion. Immediate removal is not guaranteed while the worker is stopped. Independent backups and downloaded exports are not erased at the same time. Production retention, backup expiry and processing locations must be finalized before launch.
Request deletion help after losing account access
Email support with only your registered login ID, if you remember it, and a brief description saying that you request account deletion. Do not send passwords, recovery codes, session tokens, personal or family birth details, identity documents or payment information.
Contacting support does not delete an account. An email address or login ID alone does not prove ownership; available verification options must be reviewed. Deletion cannot be guaranteed when ownership cannot be verified, including unregistered guests who have lost their access credentials.
Email support for deletion help
The sender email address, login ID and problem summary in a support request are used to review and answer that request. The email link does not automatically include account information or send a message. Retention periods for support emails and case records must be finalized before public launch.
Operator and support: J Squared L.L.C-FZ · [email protected]